Refund Policy
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
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Refunds will be processed to your original payment method
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Processing time may take 5–10 business days depending on your bank or payment provider
Non-Refundable Items
Certain items cannot be refunded or returned, including:
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Opened skincare or personal care products
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Used beauty tools
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Sale or clearance items
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Gift cards (if applicable)
Shipping Costs
Shipping fees are non-refundable. If you receive a refund, the cost of return shipping (if applicable) may be deducted from your refund.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos so we can resolve the issue quickly.
Need Help?
For any refund or return concerns, please contact our support team. We’re here to make your experience smooth and worry-free.
